OneWise Business

Connect. Understand. Engage. Measure.

OneWise brings customer data, audience intelligence, WhatsApp campaigns and revenue tracking into one connected workflow.

Book a Demo Explore the Workflow
Customer Data
Audience Insights
WhatsApp Campaigns
Measurable Results

Bring your customer data together.

Connect supported booking systems, QR captures and customer records so OneWise can organise them into clear, usable customer profiles.

Booking data
Visits, bookings, packages and spending.
QR Capture
Customer details collected through your QR journey.
Customer records
Existing customer information from structured data uploads.
One connected audience
Updated with the latest available customer activity.
Booking data
QR Capture
Customer records
OneWise Sync
Combining customer activity
Maya customer profile
Maya L.
Customer profile
Updated
24
Total visits
8 days
Since last visit
RM1,280
Lifetime spending
Package2 of 10 classes remaining
Lifecycle stageLapsing
QR CaptureConnected
Booking sourceBooking data
Profile updated

Know who needs attention—and why.

OneWise turns customer activity into clear, prioritised opportunities.

  • Spot meaningful changes
    Missed visits, declining attendance and expiring packages.
  • Organise every customer
    Automatically group customers by lifecycle stage.
  • Know what to do next
    See who to contact first and why.

From thousands of records to clear next actions.

Audience Insights
Updated just now
Search customers
AllActiveCasualLapsingLapsed
Why Aisha needs attention
Aisha Karim customer profile
Aisha Karim
Reformer regular
Last visit
21 days ago
Attendance
Reduced from twice weekly to once monthly
Package
2 of 10 classes remaining
Lifecycle stage
Lapsing
Recommended action
Re-engage this week
Customers to prioritise
Sorted by urgency and opportunity
Divya Patel customer profile
Divya Patel
Package expires Friday
High
Rachel Lim customer profile
Rachel Lim
Attendance frequency declining
High
Priya Menon customer profile
Priya Menon
Trial completed without a follow-up booking
Watch
Aisha Karim customer profile
Aisha Karim
No visit in 21 days
Urgent
New Campaign
CampaignSequence
Draft
Recommended opportunity
Package-expiry follow-up
128 customers identified
Audience selected
Lapsing customersPackage expires within 7 daysReachable on WhatsApp
0 recipients
Message
Campaign image preview
Campaign image
Replace
Hi {name}
Add customer detailAdd booking linkPreview message
Send
Tuesday · 10:00 AM
Schedule Campaign
Aisha Karim
Aisha Karim
online
Reformer Pilates class at the studio
10:00
Hi Aisha 👋 Your package has 4 classes remaining and expires Friday. Would you like us to reserve your usual Wednesday session?
10:00
Yes please—thank you for reminding me!
10:14
Message
Campaign scheduled

Reach the right customers with the right message.

Create targeted WhatsApp campaigns and automated sequences using customer activity, audience insights and messages tailored to your business.

  • Start with the right audience
    Use lifecycle stages, booking activity and customer behaviour to select relevant customers.
  • Personalise the message
    Create messages using customer details, preferences and recent activity.
  • Send now or schedule
    Launch a campaign immediately or schedule it for the right moment.

From opportunity to WhatsApp campaign in one workflow.

See which campaigns bring customers back.

OneWise connects campaign activity with subsequent bookings, showing who returned and the revenue each campaign generated.

  • Track campaign delivery
    See how many customers received and engaged with each campaign.
  • Connect rebookings
    Identify which campaign recipients made a subsequent booking.
  • Measure recovered revenue
    See the booking value connected to returning customers.

Know what worked—and what to do next.

Package Expiry Follow-UpCompleted
Campaign performance · Last 30 days
This month
0
Customers reached
0%
Delivery rate
0
Customers rebooked
RM0
Revenue recovered
Aisha Karim
Aisha Karim
Reformer member
Returned
Customer journey
  1. Message sent
    Tuesday · 9:12 AM
  2. Customer replied
    Tuesday · 9:34 AM
  3. Booking confirmed
    Thursday · 7:00 PM
  4. Revenue recovered
    RM0
Recent rebookings
  • Aisha Karim
    Aisha Karim
    Reformer · Thursday 7:00 PM
    RM90
  • Divya Patel
    Divya Patel
    Reformer · Wednesday 7:00 PM
    RM90
  • Rachel Lim
    Rachel Lim
    Yoga Flow · Saturday 10:00 AM
    RM75

See how OneWise works for your studio.

In a focused 20-minute walkthrough, we’ll show how OneWise turns customer activity into targeted campaigns, rebookings and measurable revenue.

Book a 20-Minute Demo

No slides. Just the workflow and your questions.

  1. Connect your customer data
  2. Find the clearest opportunities
  3. Launch a targeted WhatsApp campaign
  4. Track rebookings and revenue
Results connected
Book a Demo